Delivery
Can I request a specific delivery time?
Will the couriers leave my parcel with a neighbour?
I gave you the wrong address, what do I do?
I’ve ordered a few items, will they arrive all in one delivery?
Returns
Can I return something if I order the wrong item by mistake?
Can I return something if I’ve opened it?
I returned an item but I haven’t heard back yet, what do I do?
I’ve decided I no longer want my item, can I return it?
Orders
My parcel arrived but one of the items is missing, what do I do?
Payments
How long does it take for my money to be refunded?
What methods can I use to pay?